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Frequently Asked Questions

Below you will find our most frequently asked questions. For more information about Omnipearl, or if you would like additional support, please visit our support center.

How Do I book an Appointment?

There are 2 ways to schedule an appointment.  The first and preferred method is to click on the "Book Now" button off to the right of the screen or simply call us at  (866) 704-7041.

Do I have to pay in advance?

No, the total service charge will be paid once the services have been fulfilled.  Please note that there is a small deposit that may be required to secure your appointment. 

How long do I have to cancel my appointment ?

You have up to 24 hours prior to your scheduled appointment to cancel with no penalties. 

How do I cancel my appointment?

You can submit your request via email at or call us at  (866) 704-7041.

Do you offer emergency service?

Yes, we do offer emergency service for an additional fee. 

Do you offer any discounts?

Yes, we do offer discounts.  This may range from our standard promotions over to military and senior citizen discounts.

Do you offer service plans?

Yes, we do. Under the "General Service" Header then scroll down to "Maintenance Service"

What payment methods do you accept?

We accept Cash or Major Credit Cards (Discover | Visa | Master Card).

How can I get help additional help?

Yes, you can via email at or call us at  (866) 704-7041.


Did You Know?

Schedule an Appointment

  Book Now with Omnipearl  Schedule your Appointment

Book your appointment now through our online scheduling portal.  Its fast and easy!

Need Tech Support?

Call our tech support hotline at (866) 704-7041

Get a Discount Now!

Save money on your service bill simply by joining our "GO Green" Program.

Informational Center

Need help with terminology or info on how to prepare for your service tech's visit or answers to FAQs?

Visit our informational center.

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