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Pre-Service Preparation List

Prior to your scheduled service appointment, there are a few things that you may need to do or verify the completion of before hand to ensure service efficiency.

General Service Checklist:

  1. Verify that all required Hardware, software, peripherals and cables or wires are available and fully operational.

  2. Ensure that all third party account information is available. Such as Account numbers, User ID and Passwords to access your Wi-Fi network.

  3. Verify that any required services such as Internet/Cable service is available.

  4. Ensure that the battery in your mobile devices are fully charged.

  5. Ensure that someone over the age of 18 is available at the service location to let the technician in to conduct the required service.

  6. Ensure that the work area is clean and clear of debris. 

  7. Ensure that pets and small children are kept from the vicinity of the work area.

  8. Ensure proper form of payment upon completion of service.

Digital Imaging Service Checklist:

  1. Verify that all required documents, photos and images are available.

  2. Ensure the removal of any staples, tape, paper clips, glue or any other binding materials from the documents or images to be scanned.

  3. Straightened out any folds and creases within the materials.

  4. Arrange the materials in the order in which you would like them scanned.


For additional information on service fulfillment requirements, please see our "General Service Terms & Conditions" Page.



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